Orders & Shipping
WHAT IS THE PROCESSING TIME FOR ONLINE ORDERS?
Online orders will be processed within 1-2 business days. Business days operate from Mondays to Fridays.
Orders may experience delays in processing if there is a high volume of orders during seasonal periods or holidays.
WHAT ARE THE PURCHASE METHODS?
Current mode of purchase includes:
1. Free self-collection at our office located at Tai Seng, Oxley Bizhub 1.
2. Registered shipping (within 1-3 business days) at $4.80. Free shipping for orders above $80.
WHAT IS THE PROCESSING TIME FOR ITEMS TO BE READY FOR COLLECTION?
Item will be ready for collection within 1-2 business days after order is processed.
HOW WOULD I KNOW IF MY ORDER IS READY FOR COLLECTION?
You will be informed via Text message to your phone number or Email address that you have provided during the checkout.
Alternatively, you can contact us via Facebook Messenger, WhatsApp or Email.
If you have any queries that were not addressed in the above, feel free to get in touch via any of the following methods. We would be happy to answer any questions you have.